Frequently Asked Questions

Everything you need to know about bringing Krafteria into your home.

What materials are used in Krafteria furniture?

We prioritize sustainability and durability, using premium solid woods, eco-friendly finishes, and high-grade upholstery fabrics sourced from certified ethical suppliers.

How long does shipping take for home decor items?

Standard shipping typically takes 5-7 business days. For larger furniture pieces, delivery may take 2-3 weeks as we use specialized white-glove carriers to ensure your items arrive safely.

Do you offer international shipping?

Currently, Krafteria ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized furniture is non-refundable.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.

Are the colors on the website accurate?

While we strive for color accuracy in our photography, actual shades may vary slightly due to screen settings and the natural grain of handcrafted wood products.